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Privacy Policy

At calor.london we are committed to protecting your privacy. We take all responsible steps to ensure that your personal data is processed securely and safely.

Controllers of personal information

Any personal information provided or to be gathered by calor.london is controlled by Tam Leisure New Malden Limited. Our registered office address is 180-186 Kingston Road, New Malden, Surrey, KT3 3RD. Our company registration number is 05857143.

What information do we collect? How do we use it?

When visiting our website we may use a third party service to discover the number of visitors using various parts of the site, however, this information does not identify any individual. We will make it clear when we collect personal information and will explain what we intend to do with it.

If your register an account with us then your contact name, logon and associated details will be stored in order to authenticate you each time you log in. If you contact us through the website, we will assume that you consent to us keeping your details on record for the purposes of communicating with you. The personal contact information when placing an order will be used to provide you with products and manage the delivery of your order.

Your rights

You have a number of legal rights to control what we do with your information. For example, you can ask us to tell you what information we have about you and get a copy of it; correct or update information that is wrong; stop using your information or stop sending you marketing material. For more information on how you can do this please contact us by email or phone. We hope that we can resolve any complaints, but if we don’t you can contact the Commissioner’s Office (ico.org.uk).


Cookies are small pieces of record-keeping information that web sites often store on a user’s computer. Cookies do not include people’s names, e-mail addresses, or other information that is personally identifiable; they are typically used to quickly identify a user’s computer and to “remember” things about the user’s visit. Calor.london may set cookies for your web browser as you visit our website or use our services. Calor.london may use cookies to keep track of preferences and to remember your account information. You can disable cookies or set your browser to alert you when cookies are being sent to your computer, although this may affect your ability to access certain features of our services.

Will Tam Leisure disclose the information it collects to outside parties?

Tam Leisure New Malden Limited does not sell, trade or rent your personal information to others.

We may employ other companies and individuals to perform functions on our behalf such as content management services like WordPress. We may use this and other services to help, develop, monitor and report on the effectiveness of the site and help us improve it. Such companies and individuals will have access to personal information needed to perform these functions but may not use it for any other purposes and are required to process the data in accordance with the UK’s Data Protection legislation.

Website Content

The illustrations and details contained within calor.london are subject to change and are for marketing purposes only.

How long will we keep your information?

We will generally keep data for as long as it is required, after that time is will be destroyed if it is no longer required for the lawful purpose(s) for which it will be obtained. If you consent to marketing, any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information.

Your consent

By using calor.london, you consent to the collection and use of this information by Tam Leisure New Malden Limited. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Changes to this privacy notice

We reserve the right to update this privacy notice at any time; this policy was last updated May 2023.

If you have any queries please contact us on 0208 949 5435