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You are covered under the Distance Selling Regulations laid out by the Office of Fair Trading. If you change your mind about the items simply return them to us in perfect, un-opened, re-saleable condition within 7 days and we will refund the cost of the product(s) in full.

Delivery charges are NOT refundable. Please note we cannot offer refunds on any gas Calor cylinders.

Damaged or Faulty Goods

In the unfortunate event of an item being damaged or faulty which in your opinion is due to a manufacturing error please telephone Tam Leisure on 0208 949 5435 giving full details. The item should be returned immediately for our inspection.

Please quote your order number with the returned product and inform us by telephone on 0208 949 5435 or by email that the items have been sent. In the case of Calor Gas cylinders please telephone us to arrange collection.

Please note: We may have to return the item to the manufacturer for inspection. Items deemed to be a manufacturing fault will be replaced free of charge.